English · Hindi · Nepali · Bengali

0413 364 684
Multilingual Mortgage Broker in Melbourne

Your home loan.
Your goals.
Your language.

Make your next move with a mortgage broker who understands you. At Genuine Financial Services, we bring 14+ years of experience to help you explore your options, understand the numbers and find a lending solution suited to your circumstances.

Let’s talk in the language you’re comfortable with.

  • English
  • Hindi
  • Nepali
  • Bengali
Book an Appointment Call 0413 364 684

Welcoming clients from all backgrounds, with clear explanations and personal support throughout your lending journey.

Our lending services

Lending support for
every next move.

From buying your first home to growing your business, Genuine Financial Services helps you explore lending options with personal guidance from our Melbourne mortgage broking team.

Your first home

First Home Buyer Loans

Take your first step into homeownership with a clearer understanding of your budget, deposit and home loan options.

  • Borrowing capacity and deposit guidance
  • Help understanding available buyer schemes
  • Support through your loan application
Explore first home buyer loans
Review your loan

Home Loan Refinancing

Find out whether your current mortgage still suits your needs by comparing rates, features and the costs of switching.

  • Review your existing rate and repayments
  • Compare loan features and ongoing fees
  • Understand switching costs and potential savings
Explore refinancing options
Your property plans

Investment Property Loans

Explore finance for your first investment property or your next purchase with guidance tailored to your borrowing position.

  • Compare investment loan options
  • Understand equity and deposit requirements
  • Review repayments and loan structures
Explore investment property loans
Your next chapter

Next Home Buyer Loans

Planning to upgrade, downsize or relocate? Understand how your existing mortgage and property equity may affect your next purchase.

  • Review your budget for the next property
  • Explore options for using available equity
  • Discuss the timing of buying and selling
Explore your next home loan
Build your future

Construction Loans

Prepare for your new build with guidance on construction finance, lender requirements and how staged payments work.

  • Understand progress payment stages
  • Review the documents lenders may require
  • Explore finance suited to your building plans
Explore construction finance
Support your business

Business Loans

Discuss lending options for your business goals, with a focus on your funding needs, cash flow and capacity to repay.

  • Explore funding for business growth
  • Understand lender documentation requirements
  • Compare repayment terms and borrowing costs
Explore business loans

Not sure where to start? Let’s talk.

Get personal guidance backed by 14+ years of industry experience. Speak with our Melbourne team in English, Hindi, Nepali or Bengali.

Talk to a Broker

More choice. Personal guidance.

Multiple lenders.
More possibilities for you.

Your homeownership journey deserves options. Explore lending choices with a Melbourne mortgage broker who takes the time to understand your goals.

Genuine Financial Services helps you compare rates, fees and features across our available lending options, so you can understand the differences and make an informed decision.

With 14+ years of finance industry experience, our team offers personal support in English, Hindi, Nepali and Bengali.

Let’s explore your options →

A selection of lending and finance brands

View the full list of providers and product ranges
  • AIA life and health insurance
  • AMP Bank
  • ANZ
  • ANZ Commercial
  • ASCF
  • ASCF Commercial
  • Bank Australia
  • Bank of China
  • Bank of Melbourne
  • BankSA
  • Bankwest
  • Bendigo Bank
  • Bluestone
  • Bluestone Commercial
  • CBA
  • Deposit Power
  • FINSURE Loans BRIDGE
  • FINSURE Loans NOW
  • FINSURE Loans PLUS
  • Firefighters Mutual Bank
  • First Federal
  • Great Southern Bank
  • Health Professionals Bank
  • Hejaz Islamic Credit Solutions
  • Honey Insurance
  • HSBC Bank
  • La Trobe
  • La Trobe Commercial
  • Liberty FS
  • ME Bank
  • Myloan Elect — legacy product
  • MyState
  • NAB
  • NWC Finance
  • Paramount Asset
  • Paramount Residential
  • Pepper Money
  • Prospa
  • Qudos Bank
  • Resimac Prime
  • Resimac Specialist
  • St George
  • Suncorp
  • Teachers Mutual Bank
  • Ubank
  • UniBank
  • Uptain
  • Westpac

Names include lenders, product ranges, commercial finance brands, insurers and guarantee providers. Availability depends on relevant accreditation, provider criteria and your circumstances. Myloan Elect is listed for existing-customer reference and is closed to new applications.

Gopal Pokharel, Principal Mortgage Broker at Genuine Financial Services in Melbourne
Gopal Pokharel Founder & Principal Mortgage Broker Genuine Financial Services
14+ Years of experience
in the finance industry

Meet your principal mortgage broker

Gopal Pokharel.
Australia’s trusted
multilingual mortgage broker.

Melbourne expertise. A personal approach. Lending conversations in your language.

With 14+ years of experience in the finance industry, Gopal Pokharel helps individuals, families and business owners understand their borrowing options and move forward with confidence. As Founder and Principal Mortgage Broker at Genuine Financial Services, he combines industry knowledge with a commitment to understanding each client’s goals.

Whether you’re purchasing your first home, reviewing your existing mortgage or financing an investment, Gopal takes the time to explain your options clearly. His approach to home loans and business loans considers your circumstances, priorities and longer-term plans.

As a multilingual mortgage broker in Melbourne, Gopal welcomes clients from all backgrounds. His focus is on building lasting relationships, making complex lending decisions easier to understand and providing personal support throughout the application process.

Discuss your financial goals in the language you prefer.

  • English
  • Hindi
  • Nepali
  • Bengali
  • Personal guidance from an experienced broker
  • Clear explanations of loan options and costs
  • Support for home buyers and property investors
  • Help from initial enquiry through to settlement
Book an Appointment 0413 364 684

How our process works

From your first conversation
to your next chapter.

Buying, refinancing or investing? Genuine Financial Services helps you understand each stage of the home loan process, with clear guidance and personal support along the way.

  1. Let’s talk

    Tell us your goals

    We start with a conversation about your plans, income, expenses and existing commitments. We’ll explain the documents needed and help you understand your borrowing position.

    A clear understanding of your starting point

  2. Explore your options

    Compare suitable loans

    We compare options from our lender panel and explain interest rates, fees, repayments and features. Together, we review the choices against your needs and financial circumstances.

    Understand the details before you decide

  3. Put plans into action

    Apply with support

    Once you choose a loan, we help prepare and submit your application. We liaise with the lender, assist with information requests and keep you updated as the lender assesses it.

    Guidance through the application process

  4. Your next chapter

    Settle and stay connected

    After approval, we help coordinate the lending steps towards settlement with your lender and conveyancer. We remain available for questions and future loan reviews as your circumstances change.

    A relationship that continues beyond settlement

Start with a conversation in your language.

Speak with our Melbourne mortgage broking team in English, Hindi, Nepali or Bengali. We’ll help you understand your next steps, wherever you are in your home loan journey.

Book an Appointment 0413 364 684

Melbourne based. Australia wide.

We operate across Australia.

Wherever you call home, Genuine Financial Services offers personal mortgage and business lending support across all six Australian states and both mainland territories.

  • Victoria
  • New South Wales
  • Queensland
  • Western Australia
  • South Australia
  • Tasmania
  • Australian Capital Territory
  • Northern Territory

Support in English, Hindi, Nepali and Bengali.